Product

Useful feedback starts with specifics.

Read customer reviews and share an honest account of your detailing experience through Detailr.

01

Look beyond the number.

A review is more useful when it describes the service, communication and result. Read the context and look for comments relevant to what you want to book. A small set of reviews is not the same as a broad history of work.

02

Describe your own appointment.

After a service, explain what you booked and how it went. Keep the review accurate, respectful and based on your direct experience. Avoid publishing private contact information or details about other people.

03

Use support for an unresolved issue.

If you need help with a service problem, contact support promptly rather than relying only on a public review. Include the booking information and relevant facts. Reviews are not a substitute for the complaint process described in the Terms.

04

Use reviews with the rest of the evidence.

Read comments about the service you actually want, the appointment process and communication. A strong overall rating does not establish that a particular package covers your needs. Check the gallery, package scope and business conversation together.

05

A useful review helps the next person decide.

Describe the booked service, whether expectations were clear and how the handoff went. Keep private information out of your review. If a matter needs intervention, contact support rather than relying on a public review alone to request action.

Questions, answered.

Does Detailr charge detailers a subscription or earnings commission?

No. Detailr does not charge detailers a software subscription or take a Detailr commission from their service earnings. The platform is funded by a customer transaction fee.

Can a business schedule recurring services and multiple employees?

Yes. Detailr supports recurring bookings, subscriptions, packages, add-ons and employee scheduling. Add-ons account for the additional time they add to a job. Set realistic services and employee hours in the app.

THE NEXT STEP IS SIMPLE

Give your car
a better kind of care.

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